October 2009
2 posts
WatchWatch
Calling my help desk is like dealing with Nick Burns
Oct 28th
Twitter and General Electric Customer Service
I was pleasantly surprised and impressed with a recent experience with GE customer service. It’s not often that I go out of my way to talk about a customer service experience, especially when it’s good.  If you know me, you know that you usually only hear the gripes.  Well, let me tell you why I feel compelled to share this experience with you. About a week ago, my 7 year old GE...
Oct 16th